Refund policy

While we take great care to offer products of superior quality and value, we acknowledge that extenuating circumstances occur. We want all of our customers, new and returning, to feel secure about the purchases they make on our site. As such, we offer a risk-free 30-day return policy on all purchases.  The following terms and conditions apply to ALL returns: 

- Items must be returned UNWORN, unaltered, in their original, unused condition, in their original boxes and with all paperwork (this includes warranties), parts and accessories to insure any credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; tags and protective stickers have not been removed; there are no signs of wear on the product or the case; and the product must not have been sized or altered in any way.  *Note that dings and scratches will happen even if a watch has only been worn for a few hours. *

- Any inbound packages or parcels which have clear evidence of damage or tampering, to the extent of which, at our sole discretion, it is deemed that the contents may be compromised and/or missing, will be refused. 

- While we do not charge shipping when an order is placed, we may, at our discretion, charge a shipping fee or a restocking fee of no less than 20% of the purchase price to recover the item and place it back into the sale rotation.  

- We reserve the right to issue a store credit for the amount in question in lieu of a refund. 

- All refunds will be processed to the same card or account used for purchase.  

(Valid as of 7/1/2022)